Contact Us: We welcome your comments and inquiries about our bicycles, technology, and partnership opportunities. For immediate customer service, please email cs@merlinbike.com or call us toll-free at 1-800-229-0198. Some of the more common questions regarding maintenance, registration, and warranty can also be found on our Frequently Asked Question page.

Dealer Inquiries: Stores interested in offering Merlin products may write directly to our sales team by emailing sales@merlinbike.com

Mailing Address: For written correspondence, please write to us at:
American Bicycle Group
Attn. Merlin
PO Box 22666
Chattanooga, TN 37422