posted by eric murphy on september 19, 1997 at 22:43:03:
in reply to: re: frame alignment posted by CMK on august 06, 1997 at 10:50:59:
I had this same problem with my brand new XLM, and had to send it back. I was also dissappointed, especially after having to deal with the warrenty guy (I work in a shop) who was kind of a jerk. I requested they do a speedy repair job because it was the middle of the race season, and they had the frame back to me within 2 weeks, and I love it.
:
: : I noticed my rear wheel is not centered perfectly between the chainstays of my new Merlin Extralight. When I put the wheel on, I have to hold it in the center while tightening the quick release...it doesn't just drop in dead center. Is this an alignment problem? (or not a problem at all). Since it is a small frame (53) it is awfully close to the left side stay. This happens with two wheelsets.......
: Sa, I had the same problem with my 16.25" XLM! At first I thought this was my wheel but when my
: friend's brand new Spinergy wheelset yielded the
: same problem. I was really disappointed to say
: the least, having had such high expectations
: from Merlin.
: Even though I didn't have any problem with the
: ride, I finally decided to trade it in for a smaller 15" Mountain frame, and everthing is peachy since.
: Nothing's perfect. I say send it back. Merlin is
: also famous for it's services.
: