subject: re: re: re: Merlin vs. Seven - Strategy for Keeping Merlin Customers

comments:
: I BOUGHT THE FIRST MERLIN XLM IN HONGKONG A FEW YEARS BACK AND LIKE IT SO MUCH THAT I BOUGHT THE MOUNTAIN FRAME (SMALLER FRAME SIZE) THE FOLLOWING YEAR. : MY NEXT BUY WAS GOING TO BE A FULL : SUSPENSION XC BIKE, BUT WHEN I LEARNED WHO THE PEOPLE ARE BEHIND SEVEN CYCLES I CHANGED MY MIND AND DECIDED : TO GO FOR THE SEVEN "SUN" FRAME INSTEAD. : NOW I CAN'T WAIT TO SEE WHAT THE NEW : MERLIN FULL SUSPENSION FRAME LOOKS LIKE! : : Croyman, : : It is true, Rob Vandermark learned everything he : : knows about building bicycles from the time he spent : : at Merlin. He is a really nice guy and left many : : friends at Merlin to strike out on his own and start : : his own company. We wish him the best of luck. : : Before Rob, Joe Murray was Merlin's mtn bike designer. : : And Tom Kellogg has always been(AND STILL IS) Merlin's : : road frame designer. Merlin has been building the : : finest frames for over 10 years and that is not some- : : thing that just goes away because of the natural turnover : : of employees. Merlin frames are made by a company : : of many people, not just one individual. : : So, sorry to disappoint your wishes for huge price : : slashes on Merlin frames, but that would not make : : any sense on our part. If you are looking for a trade : : in, you should take your older Merlin to a : : retailer who would be able to resell a used frame. : : Merlin is a manufacturer and we do not sell used : : bicycles. If you currently own a Merlin and have : : truly enjoyed the quality of the workmanship, the : : customer service and the way the bicycle rides, : : the choice of your next bicycle should be easy. : : anything else?