posted by Dan on july 30, 1997 at 11:32:08:
in reply to: Merlin Fram Policy/Warranty posted by Chris Wall on july 29, 1997 at 16:50:45:
: I am seriously considering a Merlin for my next frame (by next season). What are their policies/warranties regarding a bent tube or the like? For example, I bent my seatstay on my last Specialized frame and they re-welded a new tube for $80.
: The salesman I've talked with stated that it would be the last frame I'd ever buy b/c they came with a lifetime warranty, but was not forthcoming with specifics.
: Thanks for your help!
: Chris Wall
: cwall@wlcorp.com
The Merlin life-time warranty covers all material and workmanship
of the frame to the original owner. Merlin will repair or replace
frames that qualify for warranty service at its discretion.
Merlin does repair work on non-warranty Merlin frames at reasonable
prices. Please note: it is best to remove your bicycle from your car
roof rack BEFORE driving into your garage!!